Questions
Do I need an appointment?
You are welcome at any boutique during opening hours. An appointment simply means dedicated time with a stylist, recommended for occasions and fittings. Book by WhatsApp or through our appointment page.
Where do I see the price of a piece?
The price is shown on every piece, with the sizes we hold. Sale pieces show both the new price and the original one. For anything else, message us on WhatsApp from the piece itself.
Can I buy online?
Yes. Choose your size, add the piece to your cart and check out. You can also ask about any piece on WhatsApp first, or try it in one of our three boutiques.
How does delivery work in Lebanon?
Delivery in Lebanon is free on orders over USD 500; below that, standard delivery is USD 5 and express delivery USD 10. Orders are prepared Monday to Friday and leave within 1 to 2 working days.
How can I pay?
Pay online by card, or cash on delivery across Lebanon; card or cash in the boutique for in-store pickup.
Can I return or exchange a piece?
Yes, within 7 days, in any Nakhle boutique or by post. Returns are credited as a voucher valid 15 days. Pieces must be unworn, unwashed and unaltered, with tags attached. See the full policy.
Are prices the same for everyone?
Always. One price, one standard of care, for every woman the house dresses.
Can you set a piece aside for me?
Yes. Tell us the piece and the boutique that suits you, and we will hold it for your visit to Kaslik, Hamra or Downtown Beirut.
Do you deliver abroad?
Within the Middle East, on request: message us on WhatsApp before you order. Pieces travel by DHL; the cost depends on the destination, and import fees are paid by the client. We do not deliver outside the Middle East.
What occasions do you dress for?
Mother-of-the-bride, wedding guest, rehearsal and going-away, evening galas, and ready-to-wear for the everyday. Whatever the room, we dress you for it.
What happens at a fitting?
Coffee before product. We learn the occasion and the life around it, then bring pieces to you. An in-house tailor shapes every garment to your measurements. The fit is part of the welcome.
Which houses do you carry?
European and international labels chosen by hand, imported from Italy, Germany, Romania, London, Canada and beyond. We keep the names for the boutique; come and meet the collection in person.
Where are your boutiques?
Three addresses in Lebanon: Kaslik, Hamra and Downtown Beirut, open Monday to Saturday, 10am to 7pm. See our store locations.